Customer Service Adviser

Posted on August 2, 2022 in Permanent Vacancies

Customer Service Adviser

Area: Stratford-upon-Avon

Salary:  £22,000 – £24,000

Job Type: Permanent

Job Description:

Our clients are recruiting for a Customer Service Adviser to join their well established, and high performing offices either in the Stratford-upon-Avon or Pershore branch. This role is a chance for the right candidate to join and contribute to their ongoing growth. In return they are offering the opportunity for internal progression and a focus on continual colleague development. In the Customer Service Team, you will be involved in delivering high quality customer service for their varied and growing customer base. 

Duties will include: 

  • Dealing with enquiries from customers
  • Liaising with other teams and departments and building lasting relationships
  • You will be responsible for updating customer relationship management tool with your customer interactions
  • Ensuring you have met internal and external quality standards

As an apprentice, you will have the opportunity to work with all areas of the business, to understand their varied demographic of customers and their different needs. 

The successful candidate will be someone who is dynamic, highly motivated, numerate, organised, with excellent written and verbal communication and interpersonal skills.