Customer Relations Manager

Customer Relations Manager

Area: Stratford-upon-Avon Salary:  Depending on Experience Job Type: Permanent Job Description: Our client is a progressive and dynamic company who are looking to rapidly expand. With a recruitment drive now is a great time to join an established business during this exciting phase. They are looking for a Customer Relations Manager to join their team at their Stratford-upon-Avon office. The Role of Customer Relations Manager is a very varied role and will need someone who is highly organised and can multitask. Tasks involve: Reconciling StatementsAllocating PaymentsTaking Client Calls & Answering QueriesClaims ManagementSetting up Finance AgreementsTaking Card PaymentsCredit Control & Debt ManagementGeneral Office Administration Benefits include: Company Pension25 Days Holiday Plus Bank HolidaysBirthday off as paid leaveLife & Critical Illness...

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Sales Director

Sales Director

Area: Stratford-upon-Avon Salary:  £80,000 – £100,000 Job Type: Permanent Job Description: Our clients are looking to recruit for a Sales Director to join their team. The successful candidate will be responsible for generating new business that will contribute the top and bottom-line growth of the Company. The Sales Director will be tasked with identifying, cold calling and managing the sales cycle of opportunities. You will work closely with all key stakeholders across the business in pitching new business opportunities as they reach the appropriate stage of the sales cycle. The role is UK wide however it is anticipated that the majority of time will be spent in the Midlands covering both the SME market together with targeted large corporations. Specific Responsibilities: Selling – Identify, cold call and generate meetings with new prospects that will lead to high conversion to sale with a cadence 2-4 major sales pitches per month with the Deputy MD and senior leadership. Sales Strategy – create and own the sales strategy and plan that will deliver on new business targets, aligning to key categories that have been identified by the business.Sales Pipeline – ensuring the integrity of the sales pipeline including forecasting on a 90 day rolling basis.Market Feedback – continuously provide market feedback that will help develop the company offers to meet the needs of prospective clients.Networking & Entertainment – identify, organize and attend a number of networking and entertainment events throughout the year and manage follow up with prospective clients through the sales pipeline process. Target distressed agencies where we would build a partnership to assist in these difficult times and secure sales.Target any clients directly where agencies have failed or credit/finance seems an issue and secure sales.Target specific known contacts across sectors such as Retail, Public bodies, Education, Finance and Leisure within the Midlands footprint where enhanced offerings could secure spends from the Regional Press, Radio and Outdoor marketplaces and convert.Target clients across the UK for the same sectors and again sell the digital services to these.Look at lead generation options to assist the business.Additional areas to be provided as required to enhance and drive success for the business. Skills and Abilities: The successful candidate must have experience in selling broad media solutions including both old and new media to SME and large corporationsMust be a team player in order to engage and direct resources to ensure a successful conclusionHighly competitive and ambitious with a track record of being a sole-contributor in the marketing agency landscape.High levels of professionalism and integrityExceptional written, verbal and interpersonal skills.Strong business acumen and analytic competence.Deep industry knowledge, understanding and experience  The offer: Competitive base salaryCar allowance or similarCommission plan with no cap on earningsPrivate Healthcare and benefits...

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Overseas Brand Ambassador

Overseas Brand Ambassador

Area: Stratford-upon-Avon Salary:  Circa £25K Depending on Experience Job Type: Permanent Job Description: Our clients are an award winning design company that have grown into a global brand, recognised in more than 60 countries. Due to ever-increasing international sales, they require a Junior Brand ambassador to support their International sales team and their network of overseas partners and distributors. This would include providing excellent customer service and support in representing their design led brands.  The successful candidate would work to support the Senior Brand Ambassador to research new leads and maintain existing opportunities. You will research and develop all forms of overseas sales from initial enquiry to order completion via an efficient back office support operation.  Key Responsibilities: Be a key point of contact for international distributors and customer enquiries, providing excellent customer service and support as required.Update and prepare distributor showrooms with POS display, catalogues and merchandising materials to ensure international brand consistency.Research and generate new sales leads to feed a sales pipeline, and support progression to confirmed sales.Fill out quotation requestsRaise sample ordersCheck stock levelsSend out updates on pricing, new range launches etc to pour global partnersMaintain and update the CRMSupport the overseas sales team with trade show and event preparation including booking meetings, sending out invitations and helping with travel arrangements.Some travel overseas may be required from time to time. Required professional skills: You will be a self-starter with the ability to multitask and prioritize. You will also need to be geographically aware and the holder of a valid passport. You will win co-operation through interpersonal communication skills, with great attention to detail, diligence in administration and the ability to multi-task. Any other languages would be beneficial. Required Office Skills: ·        Excellent time management and organisational ability ·        Excellent IT skills, particularly Excel, Word and PowerPoint ·        Excellent written and spoken English ·        Good Maths ·        Attention to detail and multitasker About You You are highly organised, efficient and pragmatic. You cope well under pressure and maintain a professional and courteous manner when faced with problems or challenges. You work well with others and communicate your ideas and issues clearly, along with considered solutions that you are comfortable in implementing autonomously. You like systems, details, forging long distance relationships, working on new challenges and supporting opportunities for sales growth. You are happy to take a back seat and support others when required, but equally comfortable taking the lead and working...

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Accounts Payable Clerk

Accounts Payable Clerk

Area: Stratford-upon-Avon Salary:  Depending on Experience Job Type: Permanent Job Description: Our clients are looking to take on an Accounts Payable Clerk to join their busy Accounts team. You will be responsible for providing finance and administration support within the accounts payable team, working from their office based just outside of Stratford-upon-Avon. Hybrid working is considered, with two days per week in the office. They are looking for someone who has previous experience within a similar role, who will be able to come in and hit the ground running to support this department. Duties include: Accurate processing of high volume scrap and haulage supplier invoicesAccurate processing of supplier invoices against site purchase ordersAbility to process multiple currency invoicesSupplier statement reconciliationsReview debit balancesRespond to internal and external emails and telephone queries promptly and accuratelyScanning electronic supplier invoiceSupport for setup of supplier accounts with associated compliance checks when requiredSupport for daily, weekly payment runsBank reconciliationsSite cashEnsure SOPs are adhered toAssist with HMRC, Internal and External audit requestsProduce accurate and timely reports in line the company policyAdherence to strict monthly deadlines The sucessfull candidate will have the following: Strong IT skills, in particular excel, word and outlook.Previous experience of volume purchase ledger invoice processingPrevious experience processing payment runs You will also have exceptional organisational skills with a high level of attention to detail and accuracy. You will also be self-motivated, flexible and adaptable with strong written and verbal communication skills. Good problem solving skills, combined with the ability to stay calm under pressure is also...

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Paid Social Lead

Paid Social Lead

Area: Stratford-upon-Avon Salary:  Up to £37,000 Job Type: Permanent Job Description: Are you an experienced Paid Social specialist looking to further your career in a fast-paced and growing agency? We’re looking for a Paid Social Lead to support the day-to-day management of our paid social activity for clients based in Stratford-upon-Avon, where you will be responsible for helping to develop social strategies, building campaigns, activation, optimising and reporting. You’ll have the support of the wider team reporting into Paid Media Manager. Responsibilities Develop paid social strategies, aligned with wider integrated campaignsCreate and activate paid social campaigns across all major social platforms Meta (Facebook, Instagram) LinkedIn, Twitter, TikTok, and Pinterest.Monitor and report on paid social media performance using tools such as Google Analytics and specific social media platform analyticsUpdate weekly, monthly and quarterly reports as part of the integrated channel reporting.Manage budget allocation and daily campaign optimisation in line with agreed client KPIsAlign all content and copy across social channels to ensure a consistent message across the entire customer journey (search, display, social, ATL)Perform A/B tests to ensure continual optimisation of campaignsRegular competitor analysis across clients in order to positively challenge clients and refine the strategySupport new business opportunities and pitches, providing paid social media strategy and insightStay abreast of new technologies and industry advancements to ensure they are always ahead of the market trends Skills & Experience Preferably 2+ years’ experienceExperience in a similar paid social media roleExperience in paid social campaigns using Meta Business Suite (Facebook and LinkedIn) and LinkedIn Campaign ManagerDesirable to have experience in Twitter Ads, TikTok for Business and Pinterest Ads.A strong understanding of key social media channels and creative best practicesCreative flair for contributing new and innovative ideasGood verbal and written communication skills, both with clients and internallyStrong organisation skills with the ability to prioritise effectively in a fast-paced environmentProficient with Microsoft Office (primarily Excel and PowerPoint)Understanding of scripts/tags and Google Tag Manager would be beneficial but not...

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